• If the size of your item didn't fit, we can change it for another one. In this case transport expenses are customer responsibility. A defective item is also a subject for exchange, transport expenses in this case are paid by Art Flash. In order to choose the correct size we ask you to get familiar with the size table. Item exchange is applicable within 14 days from the date of delivery.
• For international orders - in cases of exchange or return, transport expenses are customer responsibilty. A defective item is a subject for exchange, with transport expenses paid by Art Flash.
Returning the item
•You can return the item and get a 100% refund. The funds will be transferred back to you in within 10 business days. In this case transport expenses are customer responsibility.
•Return procedure is applicable only within 14 days of delivery
•Return procedure is applicable only if the appearance functionality of the item are not interfered.
•To start a return procedure, please send an email to firstname.lastname@example.org marked as "Order Return"
•In case of a defective item transport expenses are paid by Art Flash. Please attach the detailed pictures of the defects and describe the issue(free form). Our manager will contact you within 2 business days.